Keeping your employees motivated with high morale is the most important function of a supervisor. This article provides a list of actions that can be taken to keep employees producing for the success of the organization.
The first three suggestions are related to the physical characteristics of the work place:
1. Make sure that the work place is clean and well-lighted.
2. Give employees the proper equipment (furniture, computers, machinery) to perform their jobs efficiently and comfortably.
3. Design the work flow such that there are few bottle-necks and downtime.
The following are suggestions for keeping employees’ morale high:
1. Reward employees with the highest rank and status justified by their aptitude, performance, and contribution to the success of the organization.
2. Provide salary and wages based on the employees’ performance and value to your organization.
3. Provide a meaningful annual review which includes recognition for work accomplishments and an honest assessment of areas where the employee could improve.
4. Give employees effective feedback on their work, including giving reasons for work assignments, the assignments contribution to the organization, and how the assignment contributes to the success of the organization.
5. Delegate as much authority to employees as they can handle effectively.
6. Provide positive incentives rather than negative incentives.
Consider the following actions related to communicating effectively with your employees:
1. Listen to employees–really listen.
2. Allow employees to air their grievances–even if they reflect on your perceptions of your own performance.
3. Give credit for actions, ideas, and suggestions for improvement to operations. (Never take credit for actions or ideas of your employees.)
4. Organize your operations so that everyone can make a contribution by offering suggestions for improvement. Consider all suggestions seriously. If you find that the suggestion can’t be implemented, give a full reason for not adopting it.
5. Show a genuine interest in each employee without becoming a bore.
Now that you’ve been presented with a series of actions that you can take to improve the morale and motivation of your employees, here’s one more important point to remember:
Each supervisor comes into the job with a set of attitudes and behaviors that have developed over a period of years. In most cases a new supervisor needs to take stock of his or her attitudes and behaviors that might not be effective in their role as a supervisor.
Most new supervisors don’t take the time (or even realize the need) to assess their skills related to being an effective supervisor.
Let the list above serve as a checklist of areas where you need to make improvements to be successful as a supervisor.